Route deviation update due to vessel attack in the Red Sea
Freight Systems has a policy to always keep its customers abreast of any changes that may impact on our services. We would like to inform you about the route deviation of vessels due to the recent missile attack on Hapag-Lloyd and Maersk vessels in the Red Sea.
Incident Overview
Two cargo ships in Bab El Mandab, Red Sea have been attacked by missiles fired from Yemen. Carriers are diverting from Middle East transit routes in response to a growing number of attacks in the Red Sea and Gulf of Aden.
Safety Measures
Considering this incident, the shipping lines are taking comprehensive steps to enhance the security of shipments and ensure cargo safety. We are actively reviewing and reinforcing our security protocols, collaborating with shipping line authorities, and implementing additional measures to mitigate potential risks.
Customer Support
We understand that such incidents may raise concerns, and we want to assure you that our customer support team is available around the clock to address any questions or concerns you may have. It’s important to note that shipments routed via the Suez Canal may experience delays in transit time, and those rerouted via Africa may incur an additional two weeks in transit time. We will continue to keep you updated as the situation unfolds. The customer service team will communicate with the relevant stakeholders to stay informed in a timely manner.
Our top priority is the safety and security of our customer shipments, and we appreciate your understanding and patience during this challenging time. Thank you for choosing FSL, we remain committed to providing you with the highest level of service and ensuring your safety. Please feel free to reach out to our customer service or sales team if you need any further assistance related to this. Please write to us at info@freightsystems.com.
Thanks,
FSL team
